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What to Expect

Whenever possible, please call ahead at (317) 248-0832. This allows our team to better prepare for your pet’s arrival and explain the process to you.

Please bring your pet’s medication and medical records or paperwork with you. Provide details of what happened with your pet before, during, and after you first noticed a problem. A thorough history will aid us in providing the best care.

Prior to Arrival

Please bring your pet’s medication and medical records or paperwork with you. Provide details of what happened with your pet before, during, and after you first noticed a problem. A thorough history will aid us in providing the best care.

Upon Arrival

You will be provided a check-in form and registered into our system. Your pet will then be taken into our treatment area for triage and problem assessment.

Treatment

A thorough nose-to-tail physical exam of your pet will be conducted by our veterinarian. You will be given an estimate for any diagnostic testing needed, including lab work or x-rays. After test results are reviewed, treatment services to best care for your pet will be discussed with you.

Payments

We require payment in full for all services at the time services are rendered. For your convenience we accept:

  • Credit Card: American Express, VISA, MasterCard, Discover
  • Bank Debit Cards
  • Cash
  • Care Credit: a medical credit card that you can be approved for in minutes.
  • Scratchpay: financing solution that offers monthly payment plans.


Questions? Call contact us for further assistance.